|CSEA Home Page
Support Order Review
Tax Offset Program
Making a Payment
Receiving a Payment
Status of a Payment
Child Support Fact Sheets
Checking the Status of a Payment
Access payment information on line - Español
To obtain current payment or balance information you can access the Ohio Child Support Customer Service web portal web site at http://jfs.ohio.gov.ocs/index.stm.
- This is an interactive web portal that provides child support customers a secure environment in which they can view their child support case information on demand.
- Once registered, Obligors and Obligees are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance and support order information that is on file with the child support agency.
- To register, both Obligors and Obligees will need their 10 digit SETS case number and social security number. In addition, the Obligees will need either the last 4 digits of their direct deposit account or e-QuickPay Card number that your support is electronically sent to.
- Upon successful completion of the registration process, the User ID and Password enables the child support customer to access their case information via the Child Support Customer Service Portal. The portal will be operational and available twenty three (23) hours a day, seven (7) days a week, throughout the year (with one hour down time nightly for maintenance).
Access payment information through Interactive Voice Response
You can access payment information through the Child Support Interactive Voice Response System (IVR) at (1-800-860-2555).
To access this site you need a PIN (Personal Identification Number). The first time you use this site, you need to obtain a temporary PIN. You can contact Mahoning County Child Support at (330) 740-2073 or the State Office of Child Support Customer Inquiry Call Center (1-800-686-1568) for your temporary PIN.