Community Support Services
Community Support Services’ Mission Statement
- To support individuals in determining and choosing life goals and/or services; to aggressively work toward that attainment; to work with families, guardians and natural supports to access, provide and/or enlist whatever assistance or support is needed in any life area, including protective intervention; and to maintain the individual as the focus while coordinating services across multiple systems.
What is Community Support Services?
- Community Support Services is about people helping people. Service & Support Administrators are employed by the MCBDD and follow rules written by the Ohio Department of MR/DD to provide a variety of services. Service & Support Administrators make sure that individuals with MR/DD receive the services they want and need to ensure a high quality of life.
Who is eligible for Community Support Services?
- Anyone in Mahoning County who has MR/DD may be eligible. Eligibility is determined after a series of questions are answered by or on behalf of the person applying for services.
What services do Service & Support Administrators provide?
- Service & Support Administrators are mandated to provide the following seven services:
- Information and Referral
- For information about MCBDD services or services provided by other agencies, call the Community Support Services department at 330-797-2925. You do not have to be eligible for Community Support to get information or referral services.
- Service Placement
- Service & Support Administrators help people with disabilities find the right school, the right job, or the right place to live.
- Service Coordination
- When services from other agencies are needed, Service & Support Administrators help access the services.
- Crisis Intervention
- If a person is in danger or needs help with an emergency, a Service & Support Administrator is available 24-hours a day. If the person does not already receive Community Support, eligibility will be determined after the crisis is over.
- Major Unusual Incident Investigation/Reporting
- Any event which could or does affect the quality of life of a person with MR/DD - such as abuse or an unexpected serious illness - is a “Major Unusual Incident.” Whenever a Major Unusual Incident occurs in the life of a person with MR/DD a Service & Support Administrators is responsible for investigating the incident and reporting the incident to the designated authorities.
- Service Monitoring
- A Service & Support Administrator checks to see that a person with MR/DD is getting help. Service & Support Administrators may visit a person’s home, school program, or workplace to make sure the individual is receiving the services they deserve.
- The above services are based on individual needs and are provided with the consent of the individual or guardian. The only service not based on consent is Major Unusual Incident Reporting, as the provision of this service must be conducted in accordance with state law.
How can I get Community Support?
- If you or someone you know thinks they are eligible for MR/DD Community Support services, call the Community Support Services department at 330-797-2925. If you have an emergency, call Help Hotline at 330-747-2696, and ask for the MR/DD Service & Support Administrator on call. Service & Support Administrators are on call 24-hours a day, seven days a week.