MACSIS Member Handbook
Mental Health Services
213 Ohio One Building
Ronald A. Marian, M. S.
Treatment Works....People Recover
The mission of the Mahoning County Mental Health Board is to establish mental health and recovery from mental illness as a cornerstone of health in Mahoning County, assuring access to quality mental health services for residents of Mahoning County at all levels of need and life stages
Mahoning County will be a community of mentally healthy people who lead fulfilling and productive lives. It will be a caring community with strong compassion for and a determination to respond effectively and respectfully to the needs of all citizens with mental illness and behavioral disorders, which allows them to function in society.
The Mahoning County Mental Health system is committed to these values: respect, integrity, dedication, quality, teamwork, and the confidentiality of our clients.
The purpose of this directory is to provide important information concerning behavioral health services available in Mahoning County and to answer questions you might have regarding how to access those services. The Mahoning County Mental Health Board (MCMHB) is responsible for the planning, funding and evaluation of behavioral health services provided in Mahoning County.
The MCMHB receives its funding from state and federal sources as well as revenue generated from levies passed by the residents of Mahoning County. The MCMHB uses these monies to fund behavioral health programming. These behavioral health programs are available to Mahoning County residents through a network of providers. Together they provide a comprehensive continuum of services that can address most behavioral health issues. Services are available to all county residents at a cost based on an individual’s ability to pay.
Mahoning County Mental Health Board MACSIS Benefit Plan
The MCMHB administers the MACSIS benefit plan, which operates similarly to a private insurance plan. The plan uses public funded dollars to reimburse providers/agencies that have provided behavioral health services to individuals who either do not have private insurance or have demonstrated an inability to pay for such services. An individual is not required to accept specific services in order to be eligible for the benefit plan.
Enrollment in the MACSIS benefit plan requires that an individual be a resident of Mahoning County. Non-residents may receive services in a crisis situation.
When seeking services at an agency, you will be requested to sign an authorization statement that allows the agency to bill the MCMHB for funds to help pay for your services. Financial assistance is offered based on residency, the specific services needed and your financial status.
Individuals are not required to enroll in the MACSIS Benefit Plan, however you may be billed for services regardless of ability to pay.
The Provider agencies* of Mahoning County offer responsive, quality behavioral health services that are culturally competent. Services that can be accessed include: Crisis Intervention, Diagnostic Assessment, Community Support, Individual Outpatient Counseling, Psychiatric Services, Group Counseling, Medication, Prevention Education, Guardianship, Payeeship, Vocational and Forensic Services.
A licensed professional will conduct a thorough assessment to determine which services you may be eligible for. Each agency has specific admission criteria, so you must contact the agency from which you would like to receive services to discuss your circumstances. Agency staff will work with you to develop a treatment plan that addresses the various issues with which you may need assistance and what services for which you may be eligible to receive. Your opportunity for a successful treatment outcome increases with your active participation in the treatment planning process.
The MCMHB and service providers must comply with state and federal laws regarding confidentiality. The MCMHB’s confidentiality and Privacy Practices are described in the “Notice of Privacy Practices” given to you at the time of your assessment. The notice describes your rights regarding health information and how the MCMHB and the agency may use or disclose your personal information. Your personal information will be kept confidential unless you or your legal guardian authorizes its release or instances when state and federal law permits its release. For children under age 14, a parent or legal guardian must consent to services and authorize the release of any information*.
Each service provider will give a copy of its client rights policy and grievance procedure to every person who requests services. If at any time you feel your rights have been violated, follow in order the suggested steps below:
- Talk openly about your issue with your counselor, case manager, or other behavioral health professional. Honest communication can often resolve many problems.
- Request to speak with the professional’s supervisor.
- Contact the agencies’ client rights officer. This individual can assist you in rectifying the problem.
- Call the MCMHB’s Clients’ Rights Officer at 330-746-2959, ext 7976
- Contact the Client Rights Officer at the Ohio Department of Mental Health at 614-466-2333.
*State law permits children 14 or older to consent to treatment